📦 Shipping & Order Information

At Nomaira, we treat every order with care and precision so your experience is as seamless as possible. Here’s what you can expect:

🕒 Processing Time

• Orders are processed within 3–5 business days before shipment.

• Each item is carefully inspected and packaged to ensure top quality.

🚚 Delivery Timelines

United States

• Shipped via USPS or FedEx

• Estimated delivery: 15–20 business days after dispatch

International

• Estimated delivery: 15–30 business days, depending on destination and customs clearance

⚠️ Please note: unexpected delays may occur due to customs, weather, seasonal demand, or global events.

🔍 Tracking Your Order

• Once shipped, you’ll receive an email with tracking details.

• You can also monitor your order anytime on our [Track Your Order] page.

❌ Order Changes & Cancellations

• Requests must be made within 24 hours of purchase by emailing support@nomaira.com with the subject line:

  • “CANCEL MY ORDER”

  • “ADDRESS UPDATE”

• After 24 hours (or once shipped), we’re unable to make changes.

🚪 Delivery Attempts

• Carriers typically make two delivery attempts.

• If unsuccessful, the package may be returned to us. Re-shipping charges may apply.

💥 Damaged or Faulty Items

If your item arrives damaged, we’ll make it right. Please email support@nomaira.com with:

• Your order number

• A clear photo of the damage

We’ll send a replacement at no extra cost.

🤝 Need Support?

Our customer care team is always here for you.
📧 Contact us anytime at support@nomaira.com — average response time: within 24 hours.